![]() When you click on the page, you’ll find a lengthy and at times technical explanation of their policies. Privacy Policy: Zola’s privacy policy is pretty easy to find, if you’re looking for it. Some consumers noted that deliveries were not always expected, and that customer service was not as quick to answer as they would have liked. Complaints centered mostly around customer service and communication. ![]() Customers praised an easy to use and ‘sleek’ website design, and also rated it highly as an organizing tool. On Weddingwire, it holds a 3.9 out of 5 star rating. Based on customer reviews, it holds an unofficial A+ rating. Reputation and Ratings: Zola is relatively new, but it should be noted that it is not officially accredited through the Better Business Bureau. The company was started by Shan-Lyn Ma, who, dissatisfied with how ‘impersonal and tedious’ gift giving was through other registries, decided to team up with a former colleague to create a new version of gift-giving.Īt the heart of Zola’s wedding registry is convenience: Zola touts itself as an all in one gift registry and planner, with the ability to not only set up a registry, but also create a free wedding website, checklists, and guest lists, and even purchase paper wedding invitations. Since its inception in 2013, over 500,000 couples have used Zola wedding websites, and it’s currently valued at $220 million. Here’s what these two registries have in common, and what sets them apart: But there are some key differences between these universal registry options. Zola vs The Knot: Which one is more worth it?īoth Zola and The Knot registry platforms offer a slew of features sure to please couples. General Policies, especially return or exchange policies or credit on partially paid gifts.Reputation and Ratings, both by professional organizations and through customer reviews.Registry Items, such as what companies and brands are being offered, as well as how centralized the registry is vs a registry that works with many affiliates.Personal Websites, ideally free, with custom design options, templates, and tools to make sharing easy.Innovative Gift Giving Options, such as group giving and even non-traditional gifts, such as experiences, cash, and honeymoon registry gifts.Privacy Policy, to see how your information is used, and how your privacy is being protected. ![]() Different planning tool monitoring, such as gift and guest tracking and even a digital wedding planner for your wedding day.What registry makes more sense for you is a matter of opinion, but it generally comes down to a few details: This guide will help you look at the key differences between two respected registries: Zola vs The Knot. How do I pick between wedding registries?
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